Before you start
The harulu app is on the App Store for iPhone and on Google Play for Android phones. You sign in with the same email and password as on the web.
You can't sign up in the app. A new business signs up on the web first. Cleaners and managers join from the invitation the business sends them.
- On the web, open the menu under your name and choose My profile. Under The harulu app, choose App Store or Google Play. Set up your business has the same buttons.
- Or, on your phone, search for harulu in the App Store or Google Play.
- Open the app and choose Sign in. If you were invited, choose I have an invite, then open the invitation email on your phone and tap the link in it.
What happens next
The app works without signal, and sends your work when it can. See How harulu works: using the app without signal.
Each login can be signed in on one phone and one web browser at a time. See Signed in on one phone and one browser.
Some updates reach the app by themselves. Others come as a new version in the App Store or Google Play, so keep automatic updates on.
The first time you open the app, it may show Getting the latest version for a few seconds while it gets the newest update. If there's no signal, it opens anyway and gets the update later.
iPads and tablets
The app is made for phones. On an iPad it runs as an iPhone app. On a tablet or a computer, owners and managers use harulu on the web, in the browser.
Your customers
Customers don't need the app. They use your customer portal in their phone's browser, and can add it to their home screen. See Add the portal to the home screen.
If something goes wrong
- “Have an invitation?”: choose Open email app and tap the link in the invitation. Can't find it? Check the spam folder, or ask your manager to send it again.
- The app looks out of date: see The phone app isn't sending, or looks out of date.
Who can do this
Everyone in the business with a login. Cleaners work in the app. Owners and managers use the app and the web.
Still stuck? Send us a message.
