Before you start
Only you see the audit log, and nobody can edit or delete it.
- Open Settings. Under More settings, choose Audit log.
- Narrow it with From and To, Who, Category or What. Categories include: Money; Prices; Pay; Bank and payment accounts; Team, access and sign-in; Customers; VAT and HMRC; Settings and website; and Exports, imports and the account.
- Choose Show more for older entries, or Download as a spreadsheet.
What happens next
Each entry shows when, what changed, from and to, and who did it. Anything our support team changed or looked at shows too, with why.
If something goes wrong
- “Showing the latest 200. Narrow the dates to see earlier entries.”: choose From and To.
- “Nothing recorded yet.”: nothing matches. Clear the filters.
Who can do this
Only the owner.
Still stuck? Send us a message.