Record stock you use and ask for more

Before you start

My stock shows in Me only when your business uses stock. The office sets up what you carry. For window cleaners, the screen is called Van stock.

1. Open Me, then My stock. Each item shows how much you have. Items running low are marked.
2. To record what you used, tap Record use, set how many of each, and tap Record use again.
3. On a visit, tap Stock used to record it against that visit.
4. To ask for more, tap Ask for more stock, choose how many of each, add a Note (optional) and tap Send request.

What happens next

What you use comes off what you carry. Requests show under Stock requests as Waiting, Topped up or Declined. The office tops you up from the depot.

If something goes wrong

• “Add how many you used.”: set a number for at least one item.
• “Choose what you need.”: pick at least one item to ask for.
• “Some stock use wasn't recorded”: the office's count was different. The screen now shows what the office has.
• An item says the count needs checking: tell the office.
• You can't record more than you carry. Only the office can add stock.

Who can do this

Cleaners record their own use and ask for more. The owner and managers with Can approve timesheets and manage stock and vans answer requests in To do.