Before you start
Miles for each day's route are worked out each night, and show the morning after. Cleaners add other trips in the app. The mileage rate is set with the pay rules.
- On Team, open Mileage. Show: Waiting for a decision lists the entries to decide. Change From and To for other dates.
- Tick the entries, or Select all waiting, then choose Approve selected or Decline selected.
- To change the miles, open the entry, change the Miles, give a Reason for the change, and choose Save mileage.
- To add a trip for someone, choose Add a trip, pick the Person and the Day, enter the Miles and a Note (optional), then choose Save mileage.
What happens next
Approved miles are paid on the next pay run, for people whose pay rule pays mileage. A trip added by hand can be removed with Remove trip until it's approved.
If a day's miles look wrong, for example after a visit was finished late or a start point changed, use Work out a day's route miles again: choose the Day, then Work it out again. Entries someone changed or decided stay as they are.
If something goes wrong
- “Enter the miles, to one decimal place.”: check the number.
- “Choose who it's for.”: pick the person.
- “Say why the miles changed.”: add a reason.
- “The mileage didn't save. Please try again.”: nothing changed.
- An approved item falls in a pay period already exported: it wasn't paid. The owner adds it as an adjustment on the next pay run.
Who can do this
The owner, and managers with Can approve timesheets and manage stock and vans.
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