Before you start
Hours come from clocking in and out in the app, less breaks. Only finished shifts are approved: someone still clocked in is left until they clock out.
- On Team, open Timesheets. Use Previous week, This week and Next week to pick the week.
- Tick the people, or Select everyone with shifts to approve, then choose Approve … timesheets.
- To check one person's week, choose their name. Approve … shifts approves the whole week for them.
- To correct a shift, choose the pencil next to it, change the times or breaks, give a Reason for the change, and choose Save shift. If someone forgot to clock in, choose Add a forgotten shift.
What happens next
Approved hours are paid on the next pay run. The reason for a change is kept with the shift and in the activity log, and the person is told. Shifts not sent from the app can still be approved, so pay isn't held up.
If something goes wrong
- “The shift must end after it starts.”: check the times.
- “Each break must end after it starts, within the shift.”: check the breaks.
- “Say why. The reason is kept with the shift.”: add a reason.
- “A shift can't be in the future”: choose today or earlier.
- “The shifts weren't approved. Check your connection and try again.”: try again.
Who can do this
The owner, and managers with Can approve timesheets and manage stock and vans.
Still stuck? Send us a message.