Add the portal to the home screen

Customers can open their account in one tap, like an app, and get notifications.

Help centre

Before you start

On a phone or computer that can do it, the portal's home page offers Add (your business's name) to your Home Screen. The customer can close it with Not now; Notifications keeps the same option until it's added.

These are the steps a customer follows.

  1. On Android or a computer, choose Add to Home Screen and confirm in the browser.
  2. On iPhone or iPad, choose Show me how. In Safari, tap the Share button, then “Add to Home Screen”, then “Add”.
  3. Open it from the home screen and sign in with the 6-digit code we send.

What happens next

It opens like an app, with your business's name. Once it's added, the home page offers Turn on notifications instead.

If something goes wrong

  • The offer doesn't show: not every browser can add it. In the browser's menu, choose “Install” or “Add to home screen”.
  • They closed it with Not now: it's still on the Notifications page.

Who can do this

Each customer, on their own phone or computer.

Still stuck? Send us a message.

Start tomorrow sorted.

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