Not a window cleaner? Where this guide says round, you'll see route. It works the same way. You can change the word in Settings, then Scheduling.
Before you start
Notes for the day are on the Schedule for one day. Owners and managers write them; cleaners read them on Today in the app.
- On the Schedule, open the day. Under Notes for the day, choose Add note.
- Write the Note, for example: Road closed on Mill Lane, use the back way.
- Under Who sees it, choose Everyone, or Chosen team members and tick the people.
- Choose Add note. To change one, choose Edit note, then Save note.
What happens next
Everyone the note is for gets a notification on their phone, unless it's for a day that's already gone. You don't get one for your own note. They get another if you change the note's words or its day. The lock screen only says A note for your day; the note itself shows in the app.
Each person can turn these off in Notifications, under Notes for your day.
If something goes wrong
- No Add note: you need the Schedule area, and notes need turning on for your business.
- Someone didn't get a notification: check they haven't turned off Notes for your day, and that their phone allows notifications from the app. The note still shows on Today.
Who can do this
The owner, and managers with Can plan the schedule, rounds and forms. Cleaners see the notes meant for them.
Still stuck? Send us a message.
