Invite someone to your team from the phone

Send a cleaner, manager or owner an invitation from the phone app.

Help centre
What you'll need
  • Their name and email address
  • Signal
  1. On Home, open Team today (or choose Team today on the Board) and choose Invite to the team at the top. If it's just you so far, choose Invite your team.
  2. Enter their Name and Email.
  3. Under Role, choose Cleaner, Manager or Owner.
  4. Choose Send invitation.

What happens next

The screen says “Invitation sent to” them. They get an email to set a password, then sign in to the app. They show on your team once they've accepted it. To choose what a new manager can use, open their page in Team on the web.

If something goes wrong

  • “Enter their name.” or “Enter their email address, like sam@example.com.”: check what you typed.
  • “Only owners can invite people.”: ask the owner to send it.
  • “That person is already in your team or invited.”: check your team for them.
  • “This is more than the account's plan includes.”: remove someone, or change this on the web admin.
  • “Too many invitations. Try again later.”: wait a while, then try again.

Who can do this

Only the owner invites people. Managers can open the screen, but their invitation isn't sent.

Still stuck? Send us a message.

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