Before you start
Email addresses is on the side of the customer's page. Invoices and statements go to the one marked For invoices.
- Open the customer.
- Under Email addresses, type the address in Add an email, and a Label (optional), such as Work or partner.
- Choose Save email.
- To send invoices to a different one, choose Use for invoices on its row.
What happens next
The first address you add is marked For invoices. To take one off, choose Remove, then Remove again. If invoices went to it, they go to the oldest address left.
If something goes wrong
- “Enter an email address like name@example.co.uk.”: check the address.
- “That didn’t save. Please try again.”: check your connection and try again.
- “Email addresses couldn’t load. Check your connection and try again.”
Who can do this
The owner and managers.
Still stuck? Send us a message.